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Return & Refund Policy




Hassle-Free Returns & Trusted Replacements | Nature’s Elegance

At Evaraz, every pearl jewellery piece is crafted with care. To maintain hygiene and quality, we have clear policies for returns and replacements.


📦 Eligibility for Returns

• Returns accepted within 7 days of delivery.
• Only color change or non-damage issues are eligible for recovery.
• Custom and hygiene-sensitive jewellery cannot be returned for general reasons.


🔹 Manufacturing Defects

• Products with manufacturing defects are eligible for replacement only.
• Refunds are not offered for defects.


⚠️ Return Shipping

• Customers are responsible for return shipping costs.
• Ensure products are safely packed for return.


⏱ Return/Replacement Process

  1. Contact evarabylgj@gmail.com within 7 days of delivery.
  2. Share photos/details of the issue.
  3. Our team will guide the replacement or color recovery.
  4. Replacement is shipped after inspection.

Non-Returnable Items

• Customized pieces for Live Pearl Jewellery Station events
• Jewellery with intentional color/finish choices


📩 Support

Email: evarabylgj@gmail.com.com

Your elegance is safe with us. Every pearl, every promise.
Evaaraz – Nature’s Elegance ✨

 

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